SciDyn Support & Services

SciDyn Support & Service

SciDyn has been perfecting excellence in customer service for more than 20 years. Throughout this time we have been called upon to support our customers to the highest levels. It is with this experience, that we have formulated our customer service and support packages to ensure satisfaction.

SciDyn's customer support packages encompass a range of services including:

•On Line Technical Support
•24/7 Telephone Support
•Consultancy
•Installation
•Network Maintenance
•Network Support Center
•Web-based Trouble Ticketing

SciDyn's service and support team is on call via email and phone for immediate questions and concerns to:

•Initiate and follow up fault reports
•Communicate simple questions and responses
•Ensure satisfaction

Each customer support package includes a step-by-step guide outlining response times and escalation procedures should they be needed. SciDyn offers customized packages to meet your specific requirements.

Contact the SciDyn support team to learn which service package is right for you.

Phone: +1 (856) 910-1166 Fax: +1 (856) 910-1811
Email: support@scidyn.com